Terms of service

Overview

This website is operated by Lumine Luxe ("we", "us", "our"). By visiting our site or purchasing from us, you agree to these Terms of Service. Please read them before using the site. Continued use after any updates means you accept the changes — we'll post revisions here.

Our store runs on Shopify.

1. Eligibility & Use

You must be of legal age in your jurisdiction (or have parental consent) to use this site. You agree not to use it for any unlawful purpose, transmit viruses or malicious code, or attempt to breach site security. Violating these Terms may result in immediate termination of your access.

2. Orders & Pricing

  • We reserve the right to refuse or cancel any order, limit quantities, or restrict sales by region at our discretion.
  • Prices, product descriptions, and availability may change without notice.
  • We make every effort to display product colors and details accurately, but screen displays vary — actual products may differ slightly.
  • In case of pricing or listing errors, we reserve the right to correct them and cancel affected orders, even after confirmation.

3. Payment & Account Information

You agree to provide accurate, current information (name, delivery address, contact number) for every order. It's your responsibility to ensure this is correct — we're not liable for delivery issues caused by incorrect details.

4. Shipping & Cash on Delivery (COD)

  • Orders are processed and shipped on the next business day and delivered withing 4-7 business days depending on location and weather conditions.
  • We reserve the right to verify orders by phone before dispatch, particularly for COD orders.
  • Repeated refusal of COD deliveries may result in future orders being declined.

5. Returns & Refunds

Returns and refunds are handled according to our separate Refund Policy Please review it before purchasing.

6. Third-Party Tools & Links

Our site may link to third-party websites or use third-party tools (e.g., payment processors, courier partners) that we don't control. We're not responsible for their content, accuracy, or practices — use them at your own discretion.

7. User Content

If you submit comments, reviews, or other content to us, you grant us the right to use, edit, and publish it. You're responsible for ensuring anything you submit doesn't violate any law or third-party right (no abusive, defamatory, or unlawful content).

8. Privacy

Your personal information is handled according to our Privacy Policy 

9. Errors & Corrections

Occasionally the site may contain typos, pricing errors, or outdated information. We reserve the right to correct these and update or cancel orders affected by such errors, without prior notice.

10. Limitation of Liability

Lumine Luxe and its team are not liable for indirect, incidental, or consequential damages arising from your use of the site or products, to the maximum extent permitted by law. The site and products are provided "as is" without warranties of any kind beyond what's legally required.

11. Indemnification

You agree to indemnify Lumine Luxe against any claims, damages, or costs (including legal fees) arising from your breach of these Terms or violation of any law or third-party right.

12. Governing Law

These Terms are governed by the laws of Pakistan.

13. Changes to These Terms

We may update these Terms at any time. Continued use of the site after changes are posted means you accept the revised Terms.

14. Contact Us

Questions about these Terms? Reach out:

Lumine Luxe 📧 lumineluxe@gmail.com 📞 +92 333 1164792 📍 Building #19, Umer Colony, Bhatta #1, Near Hameedah Masjid, Green Town, Lahore